Our range of integrated people services will suit your needs and help your organisation work.
We approached our client’s business challenges with Remote Infrastructure Management solution to proactively monitor & manage the production Infrastructure along with network & database. We led the strategy & architecture for near-line DR and implemented an effective offline near-DR with OUR Data Guard for replication strategy, and ensured high availability, data protection and disaster recovery, which eased the primary load on database, thus improving service availability. We also deployed script-based automation to effectively manage offline and near backup to optimize resources and reduce overall IT costs.
Most businesses have their hands full with daily operations; no one is available to monitor
the system changes
that can potentially cause IT infrastructure issues. Monitoring and managing your network with our
powerful RIM
services saves you from cost-driving problems. We look out for update, install,
configure, and even solve
rising
issues in real-time.
At TRIJIT, we speak the language of tech solutions that are in line with financial advantages for the client's
company.
We do not experiment at the client’s expense, but instead employ time-tested solutions and tools used
in
remote infrastructure management.
We are supporters of transparent communication and building long-term
relationships with our clients.
For some of our clients, every hour of downtime can result in a loss of hundreds of thousands of dollars. By utilizing our remote infrastructure management services, we protect them from such failures and risks and do our best to achieve 99.99% fault tolerance. This has resulted in close cooperation for more than 10 years.
With our RIM services at hand, your business could have a response time for your web and mobile-based software of up to 0.01 seconds. We deliver services in order to obtain smooth, fast, and seamless performance in your IT environments.
Once you need 24/7 support, you will receive remote infrastructure management services in a timely and most suitable way. IT-Magic operates under standardized SLA with 100% of incidents resolved. We answer emergency calls in 5 minutes and solve business-related problems in under 30 minutes.
Within our RIM services, we set up, monitor, and support your IT infrastructure in a way that will best handle traffic rises, peak loads within sale seasons, and much more. Our service provisions can result in your system managing over 800TB of traffic per month and keep everything stable and performing well.
Once you need 24/7 support, you will receive remote infrastructure management services in a timely and most suitable way. IT-Magic operates under standardized SLA with 100% of incidents resolved. We answer emergency calls in 5 minutes and solve business-related problems in under 30 minutes.
We build honest relationships with clients and treat every request equally. You will obtain the same approach, attitude, and access to our 10+ years of experience. We provide the necessary tech solutions and remote infrastructure management services for a startup or an enterprise with 1M+ daily requests.
Our team utilizes industry-level security standards, protocols, and methods to keep your customers’ data secure within our services. We learn continuously and attend security courses. In addition, all IT-Magic employees undergo regular lie detector testing to ensure that there are no data leaks from your systems.
As a part of our remote infrastructure management services, we conduct a security audit for free in order to provide top-quality security support for your IT environments. Initially, we analyze your systems and Amazon accounts to match your tech and business needs and create a report with security and cost-optimization improvement opportunities.
It is worth mentioning that 9 out of 10 clients have worked with IT-Magic for over 7 years and end up completely handing over all of their IT operations and RIM services. Our operation started with IT infrastructure design and setup from scratch, which is possible within 2 weeks or up to 3 months with ongoing IT maintenance.
With our RIM services, you can delegate the responsibilities and headache of managing and monitoring your IT assets. As a result, you receive 99.99% service uptime, 24/7 support, constant tech advancements, flexibility, and reduced costs; you also gain the value of customized infrastructure services according to business needs at a reasonable price.
Basically, once you assign your IT operations to a remote team, you obtain a stable working IT system. This way, you do not have to worry about technical issues and can instead spend more time on business growth. Focus on strategy-related tasks and hand over tech activities to us so that we can keep them running.
Get outstanding results with the help of the remote Trijit team, compared with an in-house team, due to our vast work experience with enterprises. We treat our clients right, utilize a similar level of involvement, and customize our services to ensure the stable operation of infrastructure whether it is for a startup or an ultra-high-load project.
Teams that provide remote infrastructure management services have 30-50% lower rates than in-house teams where you pay fixed salaries. You can save up to 50% of your expenses and receive the same level of service and results by giving Trijit management of your infrastructure remotely.
Remote infrastructure management (RIM) is the process of administering and monitoring IT infrastructure and all its related tasks like databases, servers, data centers, storage, web and mobile-based applications, cloud-based services, operating systems, etc., from a distance.
The provided remote infrastructure management services manage and control technology, infrastructure, and data proactively. Businesses can delegate their IT operations to IT providers operating worldwide. RIM services also help companies cover the internal needs and needs of their employees and keep everything working across the entire organization.
Remote infrastructure management allows businesses and organizations to deliver more advanced services and an improved user experience to achieve higher sales and revenues. Therefore, the main goal of infrastructure management is to ensure system stability and security by decreasing response times, system downtime, and enabling organization performance and continuity in the long run.
Generally speaking, outsourcing infrastructure management enhances efficiency, cuts costs, speeds up product development, increases flexibility, and allows companies to focus on their core business objectives. Aside from all these benefits, outsourcing IT operations provides companies with top DevOps expertise and professional IT engineers and teams using mature tech stacks and tools used in remote infrastructure management.
Therefore, if you are looking for an IT solution that optimizes your IT expenditures and want to receive top-notch expertise, then infrastructure management outsourcing is a good option for you. Cost and time savings are just a few of the benefits. Basically, once you find a reliable and professional IT vendor, you can hand over your headache caused by IT operations and tech tasks.
It is worth noting that the outsourcing market is booming and provides an immense number of services, experience, expertise, solutions, etc. In addition, once you outsource to a company from Eastern Europe, you can expect to save 30-50% of your budget. This is because hourly rates in Eastern Europe (e.g., Ukraine) are 40-60% lower for similar expertise in Europe and the USA. Furthermore, the region has a great price-quality ratio to outsource infrastructure management due to lower tax rates, over 15 years of expertise in outsourcing IT operations, a wide talent pool, access to limited expertise, and much more.
The minute you require remote infrastructure support and want to delegate IT operations, you should start a vendor search and selection process. RIM services providers reduce costs, provide higher flexibility, and facilitate access to top expertise.
You may search for an IT provider via a Google search or via listings sites like Clutch, Manifest, SoftwareWorld, or freelance platforms like Upwork. By filtering providers by region, expertise, and rates, you may have a list of potential providers. Then, it makes sense to do more profound research and study the company’s portfolio, tech specializations, processes, years of experience, expertise, and also be sure to review client references. This is the first phase of the IT vendor selection process.
In the next stage, you should create an RFP (Request for Proposal) document and a list of questions and start contacting the selected vendors personally. Once you begin contacting IT teams, you can fill out the information so that you can analyze and compare RIM service providers.
It is crucial to focus on how teams are involved in the current state of operations, study business needs, and provide recommendations. Please pay attention to the communication flow, how teams give feedback, and the ways they try to provide value by optimizing IT operations, reducing IT costs, as well as their practices, technologies, and security standards used.
The TRIJIT team could be an excellent choice for you in providing remote infrastructure management services at reasonable hourly rates. Initially, we start our cooperation with an in-depth business analysis, tech assessment, and study of the client’s objectives and requirements. We deliver a free security audit and evaluate the existing AWS account for cost-optimization. Note that we can get you a discount of 30% AWS hosting once you are our client.
Further, we design a plan of action to digitally transform your business to match industry standards and comply with all tech requirements. Our processes are settled in a transparent way with regular reports and clear communication. We value long-term relations since we believe trustworthy ties lead to the most remarkable results. As a result, 9 out of 10 clients stay with TRIJIT for at least 7 years.
The remote infrastructure management services we deliver are based on industry-level SLA. Our service package includes the necessary info and prescribed reaction times, costs, and other custom elements you may require in RIM services. Our reaction to emergency calls is within 5 minutes, and resolution of critical issues takes around 30 minutes. It is worth mentioning that 100% of all incidents we have addressed have been resolved.
Lastly, security is our priority within remote infrastructure management services. Our services comply with security policies and standards for data storage and encryption. As well, we set up a firewall inside the IT infrastructure. This approach is applied by only 1 out of 10 other companies. Our DevOps engineers and specialists undergo lie detector tests and up-to-date training in security.
We provide four customizable sales outsourcing solutions. Those services are:
✔Outside Sales
✔Inside Sales
✔Co-source Sales
✔International Sales
Want to know whether outsourcing infrastructure management to a remote team
is worth it? Feel free to contact
TRIJIT we can advise you on the best usage
of IT services and possible IT operation advancement.
5/5 Stars
CEO, Honeywell
TECH