TECHIntelligent Finance Operations
Helping companies transform from transactional to strategic organizations through intelligent operations.
Business process outsourcing (BPO) is the contracting of non-primary business activities and functions to a
third-party provider.
BPO services include payroll, human resources (HR), accounting and customer/call center
relations.
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Helping companies transform from transactional to strategic organizations through intelligent operations.
Data-driven insights to help optimize processes, increase efficiency and drive out more value.
Building agile, transparent supply chains to help businesses navigate market volatility with success.
Achieving compliance and managing risk to keep pace with regulatory and operational pressures.
Achieve outcomes faster with intelligent global business services.
Transforming sales, marketing and service operations to deliver sustainable breakthrough growth.
Helping sales leaders evolve their operation models, launch new products & services and delight customers.
Reshaping the employee experience and improving retention with innovative workforce operating models.
Enabling communications service providers to thrive in an ever-changing landscape
BPO service is become one the prime necessity where businesses transmitted their operational actions and errands to the third party at most affordable price. It is most effective and efficient way for the organizations to enhance their productivity and capabilities at lower cost. The BPO services are divided into different segments like technical support, software support, inbound call center, support, chat/email support, etc. These services are used for diverse business sectors like banking & finance, Medical, Retail, Logistics, health care and more. At Flexsin we focus on accomplishing our client requirement by providing high quality, reasonable cost and reliable services. We provide outstanding services that convert your business heads-on into a profitable one.
Business Process Outsourcing stands for BPO, and is a subset of outsourcing involving contracting of the operations & responsibilities of a specific business to a third party service provider. Originally, the concept was associated with manufacturing firms like Coca Cola outsourced large segments of its supply chain. BPO can be typically categorized into Back Office Outsourcing and Front Office Sourcing. Back office outsourcing includes internal business functions such as finance, accounting, human resources, etc., whereas front office outsourcing is all about customer related services like contact center services. Today, there are several BPO service providers engaged in undertaking operations on behalf of their client. You can access an exclusive database of listed companies offering BPO services.
Our research has identified four distinct phases of the journey to intelligent operations—each underpinned by a set of technologies to drive efficiency and insights. We've discovered increasing levels of capability or talent required at each stage and varied levels of outcomes that can be achieved along the way.
Each stage of the journey calls for a specialized workforce as well as sponsorship from the top. The goal is to dramatically shift the allocation of work—automating transactional tasks and freeing up talented people for more critical thinking— accelerated by automation, enabled by cloud and delivered by an agile workforce, to unlock new sources of value across the enterprise.
Organizations need to achieve a step change in operations, transforming how the business operates by adopting a bold vision that is executed by unified leadership. Operational transformation draws on business process expertise, technology innovation and agile talent. It is the enabler of future-ready, intelligent operations.
Operations transformation means organizations can “think big” and take bold moves to close the gap between aspirations and where they are today. By automating at scale, augmenting human talent with technology and committing to data-driven decision making, organizations can optimize their intelligent operations journey. And with a flexible operating model that combines multidisciplinary teams and technologies across an ecosystem of partners, organizations can improve overall performance and sustainability.
Today’s business demands high quality service at a lesser cost to compete in price driven markets. The outsourcing model helps businesses to focus on R&D and new initiatives to provide new products and services to their customers and to sustain in the competitive markets.
We at Trijit offer specialized BPO offshoring services to our clients. The clients can reduce their operational overheads by outsourcing. The outsourced activity will be performed by trained executives and manager to deliver the best to our clients.
Each outsourced process will be executed by trained and experienced professionals in our company. A detailed process flow is derived in consultation with the clients to provide a quality service. Our team will be in touch with the client regularly and periodic reviews will be conducted to evaluate the operation and to fill the gaps.
We at Trijit use best of technological solutions like CRM, voice services, remote desktop, VPN connectivity, web conference tools, Project management tools etc to handle the outsourcing processes.
ITES- It is a type of BPO service that manages and handles IT solutions over the internet. It involves handling IT services like technical support, production support analyst, and service desk analyst.
KPO- In this type of outsourcing, the service provider offers advanced expertise for any particular business process.
LPO- It offers services related to a high level of legal work. They also perform complex tasks like writing legal agreements, doing legal research, and drafting patent applications.
RPO- RPO deals with processes like data analysis and research processes. The services it offers include investment research, data analytics, and market research.
Some of the major advantages of BPO services include lower cost, higher efficiency, flexibility, and agility it offers. But the most important benefit of hiring BPO services is that it allows you to focus on core business functions. Yes, by outsourcing a few processes like HR, accounting, payroll, and others, you can focus on the important aspects of your business and grow while generating bigger revenues. Furthermore, companies benefit from BPO's ability to offer prompt and accurate reporting, leading to increased productivity, as well as help in reassigning resources when needed.
BPOs provide companies with flexibility and cost-saving third-party services by implementing dedicated providers, which can handle specialized tasks, such as payroll, more efficiently and pass those savings to their clients. You can outsource any business function through a BPO.
BPO outsourcing is crucial at a time of economic uncertainty for the simple reason that it helps companies save money. However, the BPO industry has proven itself a very useful tool as companies pursue more cost-effective business success.
Most importantly, BPO outsourcing allows businesses to focus on core competencies while hiring out the tasks to a third-party provider that requires too much investment. It will save you from overspending on processes that can be done by a third-party vendor, in a cost-efficient manner. Some of the most commonly outsourced services include human resource administration that involves payroll maintenance, recruitment, training, and health benefits maintenance.
Business Process Outsourcing abbreviated as BPO involves hiring third-party service providers to handle and manage your business operations. BPO offers two types of services that include the back office and front office. They are also widely known as information technology-enabled services.
A business decides to outsource a task it cannot handle in-house because they believe a more specialized company can handle it better. In other words, Business Process Outsourcing is the practice of hiring another company to perform a process that your business needs to function.
Organizations often outsource specific processes within a functional area through BPO contracts, such as the HR department. Companies can also outsource whole functional areas to a single provider like BPO.
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"Best outsourced BPO services organization. I would suggest all to work with Trijit, because they have the best solution for all yours problem"
CEO, Marks & Spencer